Library Journal of Congress: Managers at all levels will find this book useful. Highly recommended!”
Anger at Work is an innovative guide for managing work related anger productively. Dr. Weisinger provides a wealth of anger management skills that enable readers to relax upon recognizing physical cues, to stop the escalation of anger, to communicate effectively in tense situations, and to direct the emotions of others in positive ways.
The book identifiers the twelve most intense anger-provocation scenarios at work and gives instantly-effective intervention techniques. He shows how feelings and moods are key determinants in organizational functioning, as well as how to create “emotional excellence,” which occurs when individuals and organizations put positive emotional energy into each other.